At sivp2, protecting your personal data is a core responsibility, not an afterthought. This Privacy Policy explains exactly what information we collect from members across Indonesia, how we use it, who we share it with, how long we keep it, and what rights you have over it. Please read it carefully alongside our Terms & Conditions.
All data transmitted between your device and sivp2 is protected by bank-grade 256-bit SSL encryption. Your login credentials, personal details, and transaction records are never transmitted in plain text.
sivp2 does not sell, rent, or trade your personal data to third-party marketers, advertising networks, or data brokers. Your information is used only to operate and improve your sivp2 experience.
We collect only the personal data necessary to operate a compliant, secure betting platform. We do not capture data points that serve no legitimate operational or regulatory purpose.
sivp2's data-handling practices align with the requirements of our international gaming license and applicable data-protection regulations. KYC documents are processed and stored under strict regulatory protocols.
You have the right to request a copy of your personal data held by sivp2, and in most circumstances, to request its correction or deletion. See Section 9 of this policy for details on how to exercise these rights.
sivp2 retains personal data only as long as necessary for its stated purpose or as required by law. Account data is retained for a minimum of 5 years post-closure to satisfy gaming regulatory obligations.
This Privacy Policy applies to all personal data collected, processed, and stored by sivp2 in connection with the operation of the online betting and gaming platform located at https://sivp2.cam ("the Platform"), including but not limited to:
sivp2 is the Data Controller for all personal data described in this policy. As Data Controller, sivp2 determines the purposes for which personal data is collected and the manner in which it is processed. sivp2's registered operational address and contact information are provided in Section 15.
Indonesia Market Context: sivp2 primarily serves members located in Indonesia. This policy is designed to be compatible with applicable data-protection standards, including those relevant to Indonesian players. All sivp2 members, regardless of location, receive the same standard of data protection described here.
sivp2 collects personal data across several categories. The table below summarizes the main data types, the context in which they are collected, and their primary purpose:
| Data Category | Specific Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, national ID (KTP) number | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Email address, mobile phone number, residential address | Account communication, transaction notifications, support |
| Financial Data | Bank account number (BCA, BRI, BNI, Mandiri, etc.), e-wallet ID (OVO, DANA, GoPay), transaction history, deposit and withdrawal records | Payment processing, fraud detection, AML compliance |
| Identity Verification Data | KTP photograph (front & back), selfie with ID, proof-of-address document, source-of-funds documentation | KYC compliance, withdrawal authorization, regulatory reporting |
| Activity Data | Login timestamps, bet history, game participation records, session duration, win/loss records | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device identifier, browser type and version, operating system, connection type | Platform security, fraud prevention, geographic compliance checks |
| Communication Data | Live chat transcripts, support email content, feedback submissions | Customer service delivery, quality assurance, dispute resolution |
| Marketing Preferences | Promotional email opt-in/opt-out status, preferred communication channel | Sending relevant promotional communications where consented |
sivp2 does not collect sensitive personal data categories (such as biometric data beyond selfie verification, health data, political opinions, or religious beliefs) unless expressly required by a regulatory obligation and communicated to you in advance.
The majority of personal data sivp2 holds is provided directly by you through:
When you access and use sivp2, certain technical data is collected automatically by our systems, including your IP address, device and browser information, session timestamps, and navigation patterns within the platform. This data is collected using server logs, session cookies, and analytics tools as described in Section 6.
sivp2 may receive data about you from authorized third parties in limited circumstances, including:
sivp2 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
The majority of sivp2's data processing is necessary to deliver the services described in our Terms & Conditions — including operating your account, processing deposits and withdrawals in Indonesian Rupiah (IDR), settling bets, applying bonuses, and providing customer support.
sivp2 is required under its international gaming license and applicable anti-money-laundering regulations to collect and retain specific data about members, including KYC documentation and transaction records. Compliance processing is mandatory regardless of member consent.
sivp2 processes certain data on the basis of its legitimate interests as a gaming platform operator, including fraud detection and prevention, security monitoring, platform improvement based on usage analytics, and responsible gaming oversight (monitoring for signs of problematic gambling behavior to comply with our duty of care to members).
Where sivp2 sends you promotional communications by email or messaging app, this is done on the basis of your consent, which you may withdraw at any time by contacting support at [email protected] (plain text). Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
sivp2 does not sell, lease, or trade your personal data. We share data with third parties only in the following controlled circumstances:
To process your deposits and withdrawals, sivp2 shares the minimum necessary financial identifiers (account holder name, account number, transaction amount in IDR) with the relevant Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja). Each of these institutions operates under its own privacy obligations under Indonesian banking regulations.
sivp2 works with specialist KYC and identity verification service providers to authenticate member identities during account verification. These providers receive only the data necessary to complete the verification task and are contractually bound to process it solely for that purpose.
To meet our anti-money-laundering obligations and protect the platform against fraudulent activity, sivp2 may share relevant data with licensed AML screening services and fraud-detection networks. Sharing in this context is a legal and regulatory requirement.
If required by applicable law, court order, or a directive from a relevant regulatory authority, sivp2 will disclose member data to the requesting authority. sivp2 will notify affected members of such requests where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of sivp2 or substantially all of its assets, member data may be transferred to the acquiring entity. We will notify affected members in advance of any such transfer and, where required, seek your consent.
sivp2 uses cookies and similar tracking technologies to operate the platform effectively, keep you logged in between sessions, remember your preferences, and analyze aggregate usage patterns to improve the site experience.
Most modern browsers allow you to control cookies through browser settings. Blocking essential cookies will prevent sivp2 from functioning correctly. Blocking performance or functional cookies will not prevent access but may reduce the quality of your experience. sivp2 does not use third-party advertising cookies or behavioral-profiling cookies for external ad networks.
sivp2 retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and gaming regulations. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Gaming license regulatory requirement |
| KYC identity documents | Duration of account + 5 years post-closure | AML regulatory obligation |
| Financial transaction records | Duration of account + 7 years post-closure | AML / financial regulatory obligation |
| Bet and game history | Duration of account + 3 years post-closure | Dispute resolution, responsible gaming audits |
| Customer support communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Technical / log data | 12 months rolling | Security monitoring, fraud detection |
| Marketing preference records | Until consent withdrawn + 1 year | Consent management records |
At the end of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
sivp2 implements a layered security architecture to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
While sivp2 employs industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. Never share your sivp2 password with anyone, including sivp2 support staff, who will never ask for it.
As a sivp2 member, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact sivp2 at [email protected] (plain text) with your full name and registered email address:
Request a copy of all personal data sivp2 holds about you. We will provide this within 30 days of a verified request.
Request correction of inaccurate or outdated personal data — for example, a change of address or correction to a misspelled name.
Request deletion of your personal data where we no longer have a legitimate purpose or legal obligation to retain it. Regulatory retention requirements may limit this right.
Request that sivp2 limits processing of your data to storage only, pending resolution of a dispute about its accuracy or the lawfulness of its processing.
Receive your personal data in a structured, machine-readable format (CSV or JSON) where processing is based on consent or contract performance.
Object to processing based on sivp2's legitimate interests — including direct marketing. Objection to marketing will be honored immediately; other objections are assessed on their merits.
sivp2 will respond to all rights requests within 30 days. In complex cases, this may be extended by a further 60 days, with notification to you. There is no fee for submitting a data rights request. sivp2 may ask you to verify your identity before processing the request to prevent unauthorized access to another person's data.
sivp2 strictly prohibits registration and use of the platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If sivp2 becomes aware that a member is under 21, we will immediately close the account, delete the associated personal data (subject to any regulatory retention obligations), and void any winnings generated during the period of underage access.
If you believe a minor has registered on sivp2, please notify us immediately at [email protected] (plain text). We will investigate and act promptly. Parents and guardians in Indonesia are encouraged to use device-level parental controls to prevent underage access to online gambling platforms.
sivp2's technical infrastructure — including servers, data storage systems, and cloud processing resources — may be located in countries outside Indonesia. When your personal data is transferred outside Indonesia, sivp2 ensures that appropriate safeguards are in place, which may include:
For specific information about the safeguards applied to a particular cross-border transfer, contact sivp2 at [email protected] (plain text).
sivp2 integrates with a number of third-party service providers to deliver game content, payment processing, and analytics. While sivp2 selects partners carefully and requires them to meet data-protection standards, sivp2 is not responsible for the privacy practices of these third parties once data leaves sivp2's direct control.
Third-party game studios accessible through sivp2 — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, and others — operate their own technical infrastructure and are governed by their respective data-handling policies. sivp2 passes only the minimum necessary session identifier data to these providers to enable game functionality; no detailed personal profile data is transmitted.
sivp2 does not include links to external websites in its main content. If any such link appears, sivp2 is not responsible for the privacy practices or content of the linked site.
As a licensed gaming operator, sivp2 is required to maintain and apply a robust Anti-Money Laundering (AML) compliance program. This necessarily involves the collection and analysis of personal data for the following purposes:
Processing of personal data for AML and fraud-prevention purposes is a legal obligation and cannot be excluded by member request.
sivp2 reviews and updates this Privacy Policy periodically to reflect changes in platform functionality, regulatory requirements, and industry best practices. When material changes are made, sivp2 will:
Continued use of sivp2 after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept the revised policy, you must close your account before the effective date in accordance with Section 13.1 of the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or sivp2's handling of your personal data, please contact our Data Protection team using the following details:
If you are unsatisfied with sivp2's response to a data protection concern, you may escalate the matter to the relevant regulatory authority responsible for overseeing sivp2's gaming license, details of which are available on request from our support team.
Questions About Your Data?
Our support team is available 24/7 (WIB) to help with data access requests, privacy concerns, or any other question about how sivp2 handles your information.